Terms

BOOKING CONDITIONS

PRICES AND PAYMENT

All prices for packages are in euros and per person per week/6 nights, unless otherwise is
stated. Upon making your booking the price
of your holiday will not normally be subject to change, however we reserve the right to increase
or decrease prices due to variations in service charges, offers, insurance/security levels or
exchange rates. Once a booking has been made discounts cannot be applied retrospectively.
A deposit of 50% required at the time of booking. Once we receive your deposit we will secure
your booking and send you a confirmation. The deposit is due 6 weeks before the Arrival
date. If the deposit has not been received by this date we reserve the right to treat the booking
as a cancellation. Should the booking be made within 4 weeks of the arrival date 50% of the
total amount is required immediately. The remaining part is paid on arrival in Cash.

CANCELLATION

If you are obliged to cancel your booking please let us know immediately by email. The following
sliding scale determines if your holiday is refundable:
6 weeks and more – 100% refund
6 – 4 weeks before arrival date – loss of 25% (half deposit)
4 – 0 weeks before arrival date- loss of 50% of holiday cost (full deposit)
If you wish to shorten your stay or cancel pre-booked add-ons while you are here, there is no
refund to your remaining days or pre-booked add-ons.

SURF GUIDING

Surf guiding does not include teaching or expert advice. You need to be able to manage yourself
in the water. The surf guides will take you to surf spots and suggest where to surf but are not in
any way responsible for clients safety or for injury or death whilst surfing.

TRANSPORT PICK UP/DROP OFF

It may sometimes be necessary to combine, on certain transfers, customers arriving or
departing on more than one flight. It may require additional waiting time at your airport or bus
station. Sometimes our airport transfers are contracted to a specialist local agency. Maximum
waiting time at the airport is 60 mins. Please note departure times are 3hrs prior to your flight
departure from your accommodation.

OWN RISK

● To enter Africa/Morocco you need a valid International Passport. If you are rejected at
Check-in at the airport and you are not allowed on the airplane, your deposit is non
refundable.
● When booking a holiday with Olympe everyone must have full travel
insurance. Olympe accepts no responsibility for loss, theft or damage to
persons or property during their stay. Guests must obtain their insurance independently.
● It is your responsibility to ensure you have a suitable level of fitness and swimming to
undertake our surf lessons. Any medical expenses or related costs incurred during your
trip are not the liability of Olympe.
● When booking Surf guidance, you must be aware of your own surf level.
● Olympe´s equipment will be used for surf lessons or guiding, unless
previously agreed. If you damage or lose any Olympe equipment, always
inform a member of Olympe staff and understand that you will have to pay
for any repairs or replacements.
● If you can’t join the programme because of Health issues for longer than 2 days we can
give a discount on the remaining absent days.
If you can’t travel because of incomplete travel documents, we handle the normal
cancellation policy.

SURF AND WEATHER CONDITIONS
In the event of poor weather or poor surf conditions, the passenger shall have no claim against
Hash Point Surf Camp. With poor surf conditions there are other options like Paradise Valley or
Hammam, in this case the excursion fee is added to your booking. There is no discount on
no-swell days.

EXCURSIONS
If you decide to join an excursion instead of the daily surf lessons/guiding there will be no
discount on your package. Excursions are only subject for refund when Hashpoint Surf Camp is
not able to organize it due to unexpected circumstances or when the required minimum number
of participants is not reached. Olympe decides if an excursion can take place or
not.

HOLIDAY TERMINATION AND INDEMNITY
While staying with Anza Surfhouse, clients are expected to behave in an orderly and
acceptable manner and are expected to accept responsibility for the conduct of themselves and
their party. Should their behavior threaten the condition of the accommodation or vehicles or
seriously impair the enjoyment of other guests, Anza Surfhouse reserves the right to refuse
to further accommodate the guilty party and contractual.